Cookie Policy
This Cookie Policy explains how Zelvaku Inc. ("Zelvaku", "we", "us") uses cookies and similar tracking technologies on zelvaku.com. By continuing to use our website, you agree to our use of cookies as described below.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide functionality, and give website owners information about how users interact with their site.
Cookies are not harmful — they cannot install viruses or access personal files on your computer. They simply store small amounts of information.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the basic functionality of our website. Without them, you cannot browse our catalog, add items to your cart, or complete purchases. They cannot be disabled.
- zlv_session: Maintains your shopping session and cart contents
- zlv_auth: Keeps you logged into your account
- zlv_csrf: Protects against cross-site request forgery attacks
2.2 Preferences Cookies
These cookies remember your choices and preferences to personalize your experience.
- zlv_cookies_ok: Remembers your cookie consent choice so we don't show the banner every visit
- zlv_currency: Stores your preferred currency display (CAD is default)
- zlv_theme: Remembers any display preferences you've set
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website, which pages are popular, and where we can improve. All data is aggregated and anonymized — we cannot identify individual users from this data.
- _ga, _ga_*: Google Analytics — page views, sessions, and navigation patterns (anonymized IP)
- zlv_perf: Internal performance measurement cookie
2.4 Marketing Cookies
These cookies track your browsing activity to help us deliver relevant advertisements. They are only set with your consent.
- Third-party ad network cookies may be used to show Zelvaku promotions on other websites
- These cookies do not share your personal details — only anonymized interests and behaviour patterns
3. Third-Party Cookies
Some of our website features use services provided by third parties who may set their own cookies. These include:
- Stripe / PayPal: Payment processing (fraud prevention and session management)
- Google Analytics: Website traffic analysis
- Font providers: Delivering web fonts efficiently
We do not control these third-party cookies. Please refer to the respective third-party privacy policies for information on how they manage cookies.
4. How to Manage Cookies
You can control and manage cookies in several ways:
4.1 Our Cookie Banner
When you first visit Zelvaku.com, you will see a cookie consent banner allowing you to accept or decline non-essential cookies. You can change this preference at any time by clearing your browser cookies and revisiting the site.
4.2 Browser Settings
All major browsers allow you to view, manage, and delete cookies through their settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, Search, and Services → Cookies and Site Permissions
Please note that disabling certain cookies may affect the functionality of our website, including your ability to make purchases.
5. Cookie Retention Periods
- Session cookies: Deleted when you close your browser
- zlv_cookies_ok: 12 months from acceptance date
- Analytics cookies: Up to 26 months
- Marketing cookies: Up to 90 days
6. Updates to This Policy
We may update this Cookie Policy as we add new features or as regulations change. The "last updated" date at the top of this page indicates when it was most recently revised. We encourage you to review this policy periodically.
7. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: supp@zelvaku.com
- Address: 200 Bay Street, Suite 1800, Toronto, ON M5J 2J3, Canada